Quiter, now on the phone too

It checks the workshop's workload, books into a real slot and reads the vehicle's history. heydiga answers the calls and the WhatsApp messages Quiter does not pick up, and writes into Quiter before hanging up.

Talk to us

The workshop is full and so is the phone

Quiter knows each day's workload, what came in and what history every vehicle has. What it does not do is answer whoever calls to ask.

Today

"How is my car doing?" is four calls in ten, and each one pulls somebody off the counter or out of the pit.
An appointment is given after a quick glance at the diary and then does not match the workshop's real workload.
The customer describes the noise the car makes and that description gets lost between the counter and the workshop manager.

With digamotor

It recognises the registration, reads the job status in Quiter and explains it without bothering anyone.
It checks capacity by day and by section, and only gives a time where there is genuinely room.
It takes the registration, the symptom and the mileage and writes them on the job before the car arrives.

What it reads and what it writes

The connection runs both ways: digamotor checks Quiter before promising anything and writes into Quiter the moment it closes.

Reads from Quiter

The workshop's real workload by day and by section.
The status of every open repair job.
The vehicle's history by registration or chassis number.
The customer record and their vehicles.

Writes into Quiter

Workshop appointments in the right slot and section.
Time changes and cancellations.
Reason for the visit, symptom and mileage.
Call notes on the vehicle's job sheet.

Fifteen minutes and it is done

Nothing to install, no technical help and no touching the setup you already have in Quiter.

You authorise access

From the Quiter installation itself, with a permission you can revoke whenever you like.

digamotor reads the workshop

Sections, capacity, times and open jobs. Nothing has to be loaded by hand.

You divert the phone

And it starts answering and booking against the same workload as always.

If you have Quiter, you have this

Every trade has its own casuistry, with its own day, its own integrations and its own questions.

Independent multi-brand garages

Bookings, quotes and vehicle status all come in on the same number.

It tells the three apart and handles each one its own way.

Franchised dealerships

Sales and aftersales share a switchboard, and the sales lead is lost between appointments.

It separates the sales lead from the workshop booking and routes it to the right team.

Body and paint shops

Almost everything goes through an assessment and an insurer: long calls with a lot to write down.

It takes registration, claim, insurer and assessor without getting them wrong.

Tyres and fast-fit maintenance

High volume and low ticket: what matters is giving them a slot today.

It answers fast and fits the booking into the first free slot.

Motorcycle dealers and workshops

A sharply seasonal trade and customers who ask a lot before committing.

It absorbs the spring peak and answers on models, lead times and prices.

Vehicle rental and fleets

Availability and incidents that arrive outside office hours.

It always answers, settles the incident or escalates it to whoever is on call.

What changes in a garage with Quiter

The same system as always, with the phone answered.

40%

4 out of 10 calls to a garage are just to ask about the state of the vehicle.

The counter time won back each day once those questions stop arriving.

100%

Calls that leave a transcript, a reason for hanging up and a duration.

Four calls in ten were to ask whether the car was ready. That no longer reaches the counter.

Multi-brand garage · Valencia

The "how is my car doing" calls no longer reach the workshop. We have won back half a morning.

Network of 8 dealerships · Levante

What not answering costs you

The calls you miss and the ones that interrupt your work both have a price. Find out how much you could save with digamotor.

Rough figures for a garage:

500 calls a month, 2 min each on average.
€280 average spend per customer.

Calls a month500

Average spend per customer€280

Calls that go unanswered today30 %

Money lost every month

€16,800

€201,600 a year

150

unanswered calls a month

customers who were going to book

Fixed with Diga Pro, from 279 €/month.
You are losing 60 times what it costs.

Get that money back

What everyone on Quiter asks

The five questions of someone whose workshop already runs on Quiter and who has no plans to change it.

Does it replace Quiter?

No: Quiter is still the workshop's system, and digamotor, heydiga's AI receptionist for the automotive sector, is the one who answers the phone and writes into it. Every appointment goes into the right slot and section, and the reason for the visit, the symptom and the mileage are noted on the vehicle's job sheet.

Can it say what state a vehicle is in?

Yes. digamotor identifies the registration, reads the status of the open repair job in Quiter and explains where it stands without passing the call to anyone. It is the workshop's most frequent call: "How is my car doing?" is four calls in ten, and each one used to pull somebody off the counter or out of the pit.

Does it respect the workshop's workload in Quiter?

Yes. digamotor reads the workshop's real workload by day and by section in Quiter, and only gives a time where there is genuinely room. It does not hand out appointments after a quick glance at the diary: each one goes into the right slot and section, so what is promised on the phone matches what the workshop can handle.

Does it tell an urgent fault from a service?

Yes. digamotor asks about the symptom and, if it is urgent, passes the call to the workshop under the protocol the workshop has set. If not, it books an appointment in a free slot in Quiter and writes down the registration, the symptom and the mileage, so the workshop manager has them before the car arrives.

And if I swap Quiter for another DMS one day?

digamotor connects to the new DMS and reads sections, capacity, times and open jobs again, without loading anything by hand or explaining all over again how each section works. The Quiter permission is withdrawn from the installation itself, and the workshop's phone stays the same: the DMS can be replaced, the calls to the workshop never stop.

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