Capture

heydiga collects the details the business needs to act afterwards without calling back: who is calling, what for and the specific fields the team defines, from a registration number to the party size, the area or the product the customer is after. It qualifies them and leaves them where the team already works, structured rather than as a stray note. Whatever the customer does not say is left blank, with nothing made up.

heydiga leaves the lead where the team already looks every day: the CRM, a spreadsheet or an inbox. The contact arrives with full details, what they wanted in the words they used, the sector's fields and their qualification status, without anyone typing it up by hand. The plans section shows which plans include the connection to the business's software.

Yes, heydiga tells the buyer from the browser using the rules the business gives it: budget, timing, area or whatever separates the two in each sector. It does not score with criteria of its own. Whatever does not fit is still recorded, but it does not interrupt the team, which knows who to call first from each lead's qualification status.

Yes, heydiga alerts whoever handles each type of lead straight away, with the priority the business defines and a summary of what was said. A lead left until tomorrow is already talking to someone else. heydiga does not sell or chase the lead: it gets it ready, and the negotiation, closing and follow-up belong to the team or the CRM.

No, heydiga checks the phone number before creating anything: if that contact already exists, it updates it instead of opening a new one. That way it tells a regular customer from a new enquirer, and someone who writes on WhatsApp and calls on the phone ends up in a single record.

Yes. Every call heydiga answers is saved on the dashboard with its transcript, the reason for the call and what was resolved, and the team starts the day with a summary of what came in. The plans section shows the level of analysis each plan includes.