heydiga
digafood

It answers every call and every message

digafood's AI receptionist answers your hotel restaurant's calls and WhatsApp messages in a natural voice, books into your diary and works for you 24/7.

  • Up and running in minutes
  • Keep your number
  • No lock-in
Hundreds of businesses already use digafood
Mercado de IbizaYatai MarketEast Crema CoffeeNU MallorcaEnlagloria Salad House

An ordinary day at the hotel

The phone does not pick its moment. This is how you lose money today, and what happens with digafood.

Today
  • A guest calls from their room and reception is dealing with check-out.
  • Someone calls from outside the hotel asking whether they can book.
  • Someone asks in English about dinner service times.
  • The dining room is full and the phone rings non-stop.
  • Someone books for tomorrow with reception closed.
With digafood
  • It is answered right away and the table is booked.
  • The policy is explained and the booking is made if it applies.
  • They are answered in their language, without hunting for someone who speaks it.
  • Every call is answered without stopping service.
  • It is answered anyway and the booking goes into the system.
50%
Half the enquiries arrive in another language.
3
Three tables recovered a week already pay for digafood.
Guests call from their rooms at any hour. It is always answered and the table is set.
Hotel restaurant · Malaga
In season the phone never stops. It takes everything, tells guests from outside diners and spreads them across sittings.
Hotel food and beverage · Palma
It answers in Italian, English and Spanish. That is what was needed and we could not cover it with front-of-house staff.
Hotel restaurant · Rome

We are there where you need it most

Nothing about how the hotel works has to change. You just stop losing these three things.

The languages

Guests arrive from everywhere. They are answered in their own language, whoever happens to be on shift.

An overloaded reception

Reception cannot also be the restaurant's switchboard. Now it is not.

The outside diner

It tells a resident guest from someone coming in just for dinner, and applies each one's policy.

Service in several languages
Serves every customer in their own language, with no interpreter in between.
AnswerTransfer
Bookings and appointments
Checks slots, books, moves and cancels without going through a person.
BookShareIdentify

Start working today

Nothing to install, no change of booking system and no change to the hotel's number.

1
Tell us how the hotel restaurant works
Sittings, rooms, half board, guests and languages.
2
We connect your booking system
The one already in use. If there is none, we provide it.
3
You divert the phone
And digafood starts answering.

It works on your systems

It does not replace the PMS or the table manager: it uses them. The bookings are where they should be from the first minute.

CoverManager
CoverManager
Checks availability by sitting and room, books, changes and cancels.
TheFork
TheFork
Syncs marketplace bookings with your own channel, without double bookings.
Restoo
Restoo
Handles tables, sittings and the waiting list straight on the floor plan.
And many more...
We connect to any tool through a single unified API.

What not answering costs you

The calls you miss and the ones that interrupt your work have a cost. Find out how much you could save with digafood.

Rough figures for a hotel restaurant:

  • 550 calls a month, 1.3 min each on average.
  • €85 average spend per customer.

Money lost every month

€5,610

€67,320 a year

165

unanswered calls a month

66

customers who were going to book

Fixed with Diga Growth, 169 €/month.
You are losing 33 times what it costs.

Get that money back

What a hotel restaurant asks

The seven questions the sector actually asks. Answered here, so you do not have to call and ask.

Does it take bookings from hotel guests and outside diners?

Yes, and heydiga treats them as two different conversations. It asks whether the caller is staying at the hotel, applies what the hotel has set for each case (reserved capacity, sittings or specific terms) and puts the booking in the system. That way the restaurant does not depend on reception having a moment to pick up the phone, not even in the middle of check-out.

Does it answer questions about breakfast and opening times?

Yes. heydiga answers on breakfast, lunch and dinner times, whether the restaurant is open to non-residents, the dress code or whether booking is needed, and handles breakfasts and half board with the time bands and terms the hotel loads. These are repetitive enquiries that land on reception today and pull it away from its own work.

What does it do with calls that are really for reception?

heydiga passes them on: it recognises when a call is not about the restaurant and transfers it to the number or extension the hotel specifies, with the context of what has been said so the guest does not repeat anything. If nobody is available, it takes a message and leaves it in writing for reception.

Does it connect to the hotel's PMS?

Yes. heydiga integrates with the hotel's systems, the PMS and the table manager, to know who is staying and put each booking where it belongs. It does not replace them: it uses them, so the team keeps its usual tools. Which specific PMSs connect is confirmed before starting. The plans section shows which plans include integration with the sector's software.

Can it transfer the call to someone on the team?

Yes, heydiga transfers the call to a person when needed, along with what has been said so far, so the customer does not have to repeat it. The business decides which number or extension it goes to and in which cases: when the customer asks, complaints, sensitive matters or any other case it defines.

What languages does the voice agent speak?

heydiga speaks 50 languages and detects the caller's language to reply in it. If the customer switches language mid-conversation, heydiga switches with them, without the business having to configure anything or pass the call to anyone.

Can heydiga take appointments and bookings 24/7?

Yes. heydiga takes appointments and bookings at night, at weekends and on bank holidays, which is when a good share of calls are lost, and writes them into the business's calendar before hanging up. It also answers several calls at once, so at peak times no customer is left waiting or hangs up.

See all FAQs

Try it this week

It starts answering in minutes. If it does not convince you, you switch it off.

Talk to us

Every one is different

Every trade has its own casuistry, with its own day, its own integrations and its own questions.

Restaurants that take bookings
The calls arrive right at peak time, when the team is serving.

It handles sittings, rooms and groups without anyone putting the tray down.

Restaurant groups and chains
One number for many sites and no consolidated data.

It routes each call to its site and gathers what happens across all of them.

Delivery and takeaway
The order comes in by phone and has to be taken in full, fast and with no mistakes.

It takes the whole order, repeats it back to confirm and sends it to the kitchen.

Bars and cafés
Few bookings and a lot of questions: hours, terrace, whether the kitchen is open at that time.

It answers instantly and lets the team serve without interruptions.

Catering and events
The call is not a booking, it is a quote that has to be taken properly.

It captures covers, date, menu and contact, and hands it to the salesperson.

Servers in the European UnionGDPR complianceENS medium category (RD 311/2022)ISO 27001Data encryption and anonymisation

© 2026 heydiga · Barcelona · Madrid